Sample monthly report
See exactly whatit caught for you.
On the first working day of every month you get a report like this one. It's how you know your receptionist is paying for itself.
Sample report · fictional business and data
Brightside Dental · October 2026
Pro plan · receptionist "Ava" · forwarding on missed, busy and after-hours calls
Prepared by Vocavant · 1 November 2026
214Calls answered, none missed
96After hours, when no one was in
41New appointments booked
£3,485Estimated value of those bookings*
6Urgent calls put through to you
38Messages taken and texted to you
1 ringAverage time to answer
2m 16sAverage call length
When people called
Calls by hour of day. Almost half came after the clinic had closed.
0006121823
Opening hours (missed or busy)After hours
Why they called
Share of all 214 calls.
Recent calls
Every call is in your log with a summary and, if you choose, a recording.
| When | Caller | Reason | Outcome |
|---|---|---|---|
| 31 Oct, 19:42 | Sarah C. | Chipped tooth | Booked 1 Nov, 8:40 |
| 31 Oct, 13:05 | James W. | New patient check-up | Booked 4 Nov, 10:00 |
| 30 Oct, 21:18 | Priya M. | Swelling and pain | Put through to on-call |
| 30 Oct, 18:51 | Tom R. | Price of whitening | Answered, info sent |
| 30 Oct, 12:30 | Emily K. | Move appointment | Moved to 6 Nov |
| 29 Oct, 20:07 | Mike P. | Insurance question | Message for the team |
Minutes used
486 of 800 included minutes.
61% used · no extra charges this month
What we improved
- Added the new Saturday hours from 4 November
- Taught Ava the updated whitening prices
- Shortened the greeting by 3 seconds after reviewing calls
* Estimated as 41 new bookings × £85, the clinic's average first-visit value. We use your own average job or visit value in your report.
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